shape shape shape

WhatsApp Integration

Order ConfirmedSent just now
New reply from Riya2 seconds ago
WhatsApp Business

WhatsApp Integration for Real Conversations

Talk to your customers where they already spend their time. Send rich updates, share catalogs, and let customers reply — all inside a single WhatsApp thread.

2.5B+Active WhatsApp users
70%+Average message open rate
24/7Automated replies
RichMedia, buttons & catalogs
Why WhatsApp

The app your customers already use

Meet customers in a familiar, trusted space instead of asking them to check email or install something new.

01

Highest engagement

Messages are read and acted on far more often than email, with conversations that feel personal, not promotional.

02

Two-way by default

Customers can ask questions and get answers instantly, right inside the same thread as their order or booking.

03

Beyond plain text

Share images, PDFs, product catalogs, and quick-reply buttons — things a plain text message simply can't do.

Capabilities

Everything your business needs from WhatsApp

A complete conversational layer that plugs straight into your website or system.

Two-Way Chat

Customers reply directly to any message, and your team responds from the same thread — no extra tools needed.

Rich Media Sharing

Send images, PDFs, invoices, and product catalogs directly in the chat, instead of a plain line of text.

Order & Booking Confirmations

Send confirmations with full order details and receipts the moment a customer completes an action.

Automated Chatbot Replies

Answer common questions instantly with automated flows, and hand off to a live agent when it's needed.

Delivery & Read Reports

Track sent, delivered, and read status for every conversation, so you know exactly what reached the customer.

Verified & Secure

Built on the official WhatsApp Business API with a verified business profile and end-to-end encrypted delivery.

Process

From event to conversation in seconds

Fully automated, start to finish — with a real conversation whenever the customer wants one.

1

Trigger occurs

A customer places an order, books a slot, or completes an action on your site.

2

Template fills

A pre-approved WhatsApp template auto-fills with the relevant order or booking details.

3

Message sends

Routed instantly through the WhatsApp Business API straight to the customer's chat.

4

Conversation continues

Customers can reply right there, and your team responds from the same dashboard.

See it in action

Conversations that feel personal

Every message thread keeps context — orders, questions, and replies all in one place.

  • Order confirmations sent automatically with full details
  • Customers reply instantly with questions or changes
  • Support team responds from the same conversation thread
YB
Your Business
Online
Hi! Your order #1042 has been confirmed and will ship today.
Great, thank you! Can I change the delivery address?
Sure, please share the new address and we'll update it right away.
Applications

Built for every kind of business

The same WhatsApp layer adapts to how different industries talk to customers.

E-commerce

Order updates, catalog sharing, and support conversations in one continuous thread.

Healthcare

Appointment confirmations and prescription-ready alerts, with patients able to ask follow-up questions.

Education

Fee reminders and schedule updates sent to parents, with two-way replies for quick queries.

Transport & Services

Booking confirmations and driver details shared instantly, with support available in the same chat.

Ready to start real conversations?

Set up WhatsApp Business messaging for your website — confirmations, support, and offers, all in one thread.

Get Started